What Is Digital Forge Complete?
Digital Forge is Markforged’s connected manufacturing platform, combining Eiger software, printers, materials, and cloud-based management tools into a single ecosystem.
Every Markforged printer includes access to the Basic plan, which provides Eiger access and a standard 12-month warranty. Digital Forge Complete is an upgraded plan that adds advanced software capabilities, expanded support coverage, and access to Markforged University training.
Digital Forge Complete Plans
Basic
Included with every new Markforged printer purchase at no additional cost.
Basic includes access to Eiger, print management tools, and a standard 12-month warranty. It is well suited for organizations getting started with additive manufacturing, evaluating a new printer, or operating a small number of systems without advanced management requirements.
Essential
For teams that rely on their printers regularly and want ongoing support, training, and management capabilities.
Essential combines the Comprehensive Service Plan, Markforged University, and advanced Eiger features into a single plan. It is commonly used by organizations running multiple users, multiple printers, or production workflows where uptime and support are important.
Advanced
For organizations that want to reduce trial-and-error printing and automate parts of the quality process.
Advanced adds Simulation and Inspection capabilities that help teams validate part performance before printing and document quality after production. It is often used in engineering, manufacturing, and regulated environments where part performance and repeatability are closely monitored.
On-Prem
For organizations that require Eiger to run entirely within their own network.
On-Prem includes the same core capabilities as Essential while allowing the software to be deployed locally instead of through the cloud. It is commonly used by defense contractors, government agencies, and organizations with strict security or compliance requirements.
On-Prem Software
For organizations that need offline software access but manage support and training separately.
On-Prem Software provides a locally hosted version of Eiger without the additional service, training, and support benefits included with the full On-Prem plan. It is intended for teams that require local deployment while maintaining their own support structure and operational processes.
Digital Forge Plan Comparison
Management and Integration Software Features
Simulation and Inspection Software Features
Support, Training, and Materials
*Exceptions apply
**Subject to Partner Terms
Frequently Asked Questions (FAQs) About Markforged Digital Forge Complete
What is Markforged Digital Forge Complete?
Digital Forge Complete is an ongoing package that combines advanced Eiger software capabilities, the Comprehensive Service Plan, and access to Markforged University training. It is designed for organizations that want expanded software functionality, ongoing service coverage, and training resources beyond what is included with the Basic plan.
Is Digital Forge Complete included with my Markforged printer?
Yes. Every new Markforged printer includes the Basic plan at no additional cost. The Basic plan provides access to Eiger, Markforged’s cloud-based print management software, along with a standard 12-month warranty.
When do I need a Markforged plan?
Markforged plans are used when teams need ongoing service coverage, advanced software features, user management tools, training resources, simulation capabilities, or offline deployment options.
What is included in the Markforged Comprehensive Service Plan?
The Comprehensive Service Plan provides ongoing support and service coverage beyond the standard warranty period. Depending on your plan level, it can help cover replacement parts, repairs, and technical support to minimize printer downtime.
What is the difference between Basic, Essential, and Advanced plans?
The Basic plan provides Eiger access and a standard warranty. Essential adds the Comprehensive Service Plan, Markforged University, and advanced Eiger management features. Advanced includes everything in Essential plus Simulation and Inspection tools for print validation and quality control workflows.
What is the difference between On-Prem and On-Prem Software?
Both options allow Eiger to run locally within your organization’s network rather than through the cloud. On-Prem includes the Comprehensive Service Plan, Markforged University, and additional plan benefits, while On-Prem Software provides only the locally hosted software environment.
Can I upgrade my Markforged plan later?
Yes. Organizations often begin with the included Basic plan and upgrade as their requirements change. MLC can help determine which plan level aligns with your printers, workflows, and support needs.