technical Support

We offer comprehensive SOLIDWORKS, Mastercam, and Markforged support for current MLC CAD Systems customers.  For the quickest response to support inquiries, please submit a case request for your specific product line.

Do you need over-the-phone technical support?

SOLIDWORKS SUPPORT
Phone:800-364-1652 x 2
Email:solidworkssupport@mlc-cad.com
MASTERCAM SUPPORT
Phone:800-364-1652 x 3
Email:mastercamsupport@mlc-cad.com
MARKFORGED & FORMLABS SUPPORT
Phone:800-364-1652 x 4
Email:3dprintersupport@mlc-cad.com
SUPPORT AVAILABILITY

Our applications experts are available to provide hands on support, Monday through Friday, from 8:00 AM to 5:00 PM, in ALL United States time zones.

All support cases are answered on a first-come first-serve basis. Cases created after hours will be addressed the next business day.

SOLIDWORKS SUPPORT

EMAIL:
solidworkssupport@mlc-cad.com

PHONE:
800-364-1652 x 2

MASTERCAM SUPPORT

EMAIL:
mastercamsupport@mlc-cad.com

PHONE:
800-364-1652 x 3

MARKFORGED SUPPORT

EMAIL:
markforgedsupport@mlc-cad.com

PHONE:
800-364-1652 x 4

SUPPORT AVAILABILITY

Our applications experts are available to provide hands on support, Monday through Friday, from 8:00 AM to 5:00 PM, in ALL United States time zones.

All support cases are answered on a first-come first-serve basis. Cases created after hours will be addressed the next business day.

Technical Guides - Help Center

Our experts have written, curated, and organized the best support information available anywhere, condensing it into one easy to navigate knowledge base!  Whether you prefer written, video, or PDF support information, our articles are ready to give you what you need, right away! Navigate to helpful articles by category or search the entire site for a solution to your specific issue.  Download files, search for product instructions, access helpful troubleshooting guides and more!  

Send A File

Upload Your File(s)

Note: Sending a file to MLC CAD Systems will not automatically create a technical support case. To request technical support please use the support request form.

 

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