How to Create An Eiger Organization and Register your Markforged 3D Printer
Now that you’ve purchased a Markforged composite or metal 3D printer, one of the first steps you should take is to create an Eiger organization. In this blog post and video, we will guide you through the process of setting up your Eiger organization and explain its importance.
What is Eiger?
Eiger is a slicing software at its core. A slicer acts as the intermediary between your CAD package and your 3D printer. However, Eiger goes beyond being just a slicer – it also functions as a cloud-based digital folder and file management system. By inviting colleagues to join your Eiger organization, you can access and share hundreds of 3D printable files effortlessly.
Setting Up Your Eiger Organization
To begin, open your preferred internet browser, such as Google Chrome, and type “eiger.io” in the address bar. Click on “Sign Up” at the bottom of the page to start the registration process. You will be prompted to enter your personal information, including your organization name. Most customers use their company’s name for simplicity.
After signing up, you will receive an email with instructions to complete the registration process. Once you have finished the sign-up process, your Eiger organization is ready to go. If you have already received your printer, the next step is to register it with your Eiger organization.
Registering Your Printer
Log in to Eiger and navigate to the “Devices” section in the left pane. Click on “Register Device” in the upper right corner of the page. A window will appear, allowing you to name your device. It is recommended to use a naming convention that includes the type of printer you own. Enter the 32-digit device ID, which can be found on the placard taped to the printer’s visor or on the label located above the power port at the back of the printer. Additionally, you will need to enter the 8-digit access key found on the same label.
Once you have filled in the necessary information, click on “Register Device,” and you’re all set. Note that this process applies to both online and offline versions of Eiger. We will dive deeper into the process for offline Eiger shortly.
Granting Access to Other Users
If you want to allow other users in your organization to access your Eiger organization, you need to have admin or owner rights. Navigate to the “Organization Settings” under the three-line menu in the top right corner of the Eiger interface. From there, select “Users” in the “Role Based Access Control” (RBAC) dropdown. Click on “Create New User” in the upper right corner to enter the email address and name of the user you want to invite.
This user will receive an Eiger invitation via email, guiding them through the remaining steps of the sign-up process. For users with the on-prem tier package for offline Eiger access, the organization setup and printer registration process remains the same as for online Eiger users.
Using Offline Eiger
For those interested in using Eiger offline, you will need to follow a different set of instructions. Begin by going to “Account Settings” under the three-line menu. On the left pane, click on “Downloads” to access the required software. You will find three downloads under the “Software” section: “Offline Eiger,” “LAN Connector,” and the “Offline License.”
If remote printing on a LAN connection is not a priority for you, you can disregard the “LAN Connector” download and proceed with downloading “Offline Eiger” and its corresponding license. Import the .mf license file from the license download into the “Activate License” window of the Offline Eiger Download Wizard.
About the author

Joe Haines is a 3D Printing Applications Expert in MLC CAD Systems’ Atlanta office. Since college, he has been using CAD and 3D printers to build functional parts for manufacturing and scale models in his spare time. Joe’s technical and manufacturing proficiency can be owed to both his chemical engineering background and years of experience working for an automotive OEM. Joe is eager to prove 3D printing is the solution to your toughest problems.


