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How to Change a PDM User Password

Keeping your passwords up to date is an important part of maintaining security in your SOLIDWORKS PDM vault. Passwords can be changed either by a PDM Administrator or by the user themselves (if permissions allow) using the SOLIDWORKS PDM Administration Tool.

Before You Begin

      • The logged in user must have access to the SOLIDWORKS Administration Tool.
      • The vault must use SOLIDWORKS PDM login type (not Windows or LDAP authentication).
        • If the vault uses Windows or LDAP login types, password changes must be handled by your IT team.
      • The permission for a PDM user to change their own login password when the vault is using PDM login type cannot be turned off or changed even by the admin user. Uses can change the PDM passwords at any time.

 

Jump to Section:

Option 1: Administrator Changing a User’s Password

  1. Open the SOLIDWORKS PDM Administration Tool.
    • Windows Search ‘Administration’ or navigating to Windows Start icon > All Apps > SOLIDWORKS PDM folder.
    • or in a PDM local vault view select Tools > Administration
      • (note this option requires Administrative permission > ‘May see administration tool’)
  1. Log into the vault using the ‘admin’ user or a user with PDM Administrative Permission > ‘Can administrate users’
Viewing administration permissions selection for can administrate users
  1. Expand node: Users and Groups Management > Users
  2. Right-click the user whose password you want to change and then select Change Password…
  3. In the dialog box:
    • Enter the new password
    • Confirm the new password
    • Enter the Password of logged in user to authorize the change.
Viewing change password popup for authorization of change
  1. Click OK to accept the new password.
  2. Provide the new password to the PDM user and test logging into PDM.

Option 2: User Changing Their Own Password

PDM users can change their own passwords in the PDM Administration tool if the vault uses PDM login type. If the vault uses Windows or LDAP login types, password changes must be handled by your IT team.  
      • The PDM Administration Tool is installed with every PDM Client. All PDM users can launch the SOLIDWORKS PDM Administration tool on their machines by Windows Search ‘Administration’ or navigating to Windows Start icon > All Apps > SOLIDWORKS PDM folder.
      • To access the tool from within a local vault view in Tools > Administration, the user must have:
        • Administrative Permission > ‘May see Administration Tool’
Viewing administrative permissions with may see administrative tool selection

Steps to change the password

  1. Open the SOLIDWORKS PDM Administration Tool.
  2. Log into the vault with your current PDM user credentials.
  3. Expand node User and Group Management > User > and then right-click your username.
  4. Select Change Password…
  5. In the dialog box:
    • Enter the new password
    • Confirm the new password
    • Enter your current user password in the Password of logged in user
Viewing change password popup for authorization of change
  1. Click OK to accept the new password.
  2. Test logging into PDM with the new password.

Troubleshooting

      • If a user cannot access the Administration Tool or forgot their PDM password, a PDM administrator must reset it.
      • If your environment uses Windows Authentication or LDAP logins, password changes are not managed in PDM. Connect with your IT group for assistance.
      • Ensure users have correct PDM user permissions if they need to manage their own passwords.
      • How to Reset the SOLIDWORKS PDM Admin Password.

Technical Support

Get help from our team by Calling us at 800-364-1652. You can also get assistance by clicking the Technical Support button or the Email Our Experts button below. 

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Last Updated On
byRick Braine
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