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How to Block Log-ins for PDM Vault Maintenance

There are a variety of reasons a PDM administrator may need to prevent access to a PDM vault by blocking PDM user log in, such as updating the software, migrating the PDM Database or PDM Archive to a new location, or to perform troubleshooting.  

 

Locking the PDM vault by blocking user log in is performed by the ‘admin’ (system administrator) user in the SOLIDWORKS PDM Administration application. Please note that blocking the log-ins does not remove currently logged in users. Any user logged in prior to this action will remain in the vault. To verify which users are logged in, review the License Usage tab of the SolidNetWork License manager application on the server or from within the SOLIDWORKS Administration tool under License > License Usage. 

 

Right-click the vault for which you want to block log-ins, then select ‘Properties’. In the File Vault Properties dialog, click the ‘Block Log-ins’ button. The Block status field will change from Log-ins are permitted to Log-ins are blocked. 

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If a PDM user attempts to log in to the PDM vault, a message indicating ‘Could not log in to the database <vault name> on server <server name>. Cause: The system is locked due to maintenance.’ 

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If the PDM admin chose to allow users to not check in all files prior to blocking log-ins, then users with files checked out can choose to Work Offline in their local vault view by following the steps in this related guide: PDM How to Work in Off-line Mode 

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Once the update, maintenance, or troubleshooting is completed, PDM log-ins can be enabled by the admin in the SOLIDWORKS PDM Administration application by right-clicking the vault and selecting ‘Properties’.  In the File Vault Properties dialog, click the ‘Permit Log-ins’ button. The Block status field will change from Log-ins are blocked to Log-ins are permitted. Users can now log into PDM as normal. 

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MLC-CAD-Systems-How to Block Log-ins for SOLIDWORKS PDM Vault Maintenance (6)

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