Blank SOLIDWORKS Installation Manager - Resolution
If you experience a blank installation manager when attempting to install SOLIDWORKS (similar to the screen shot below), this can be caused by the local firewall and browser settings blocking HTML files needed for the installation manager to run.
- 1. To unblock the HTML files needed to run the installation manager, go to the main installation folder and then navigate to the following location “…\sldim\lang\english\html”
- 2. In this location you should see at least four files with the extension of HTML. The files should be named frameset.html, framesetstartup.html, header.html, and navpanestartup.html. Right-click one of files and select “Properties”.
- 3. In the dialog that comes up, there should be a check box in the bottom right to “Unblock”. Check this box and confirm the changes.
- 4. Repeat the previous steps for all other HTML files in this folder location.
- 5. Relaunch the Installation Manager to ensure it works.
Alternative troubleshooting if the above solution doesn’t work
- 1. If the download files came in a zipped folder, then sometimes the extraction utility can cause problems like this. Using other extraction utilizes like 7-ZIP can often work more effectively.
- 2. Try resetting your internet browser settings to default, close the browser, and re-launch the SOLIDWORKS Installation manager.